MyQ Garage Opener Error: “This Application is Unauthorized 122” – How to Fix It!

Garage doors equipped with smart technology are revolutionizing home security and convenience. MyQ, developed by Chamberlain, is a leading platform that allows homeowners to control their garage door from anywhere via a smartphone app. While MyQ is generally reliable, some users have encountered a frustrating issue where they receive the error message “This application is unauthorized 122” when trying to connect their garage opener.

In this comprehensive guide, we’ll explain what this error means, why it happens, and how you can fix it to get your MyQ system back on track. Whether you’re a seasoned smart home user or just getting started with MyQ, this guide will help you resolve this issue and avoid it in the future.

What is MyQ?

Before diving into the error specifics, let’s take a moment to understand what MyQ is. MyQ is a smart home system that allows users to control and monitor their garage door from their smartphone. By using the MyQ app, you can:

• Open and close your garage door remotely.
• Receive alerts if the garage door is left open.
• Set schedules for the door to open or close at specific times.
• Integrate with other smart home devices, including Amazon Key for package delivery and Google Assistant.

It offers unparalleled convenience and security for modern homeowners. However, the user experience can be hindered when technical errors like the “This application is unauthorized 122” message pop up.

Understanding the “This Application is Unauthorized 122” Error

When you try to log in to the MyQ app or link it to another service (like Google Home or Amazon Alexa), you might encounter the “This application is unauthorized 122” error message. The error usually prevents users from accessing their MyQ account or controlling their garage opener, which can be highly inconvenient.

The message suggests that the application or action you’re attempting to authorize does not have the proper permissions, but the cause of this error can vary.

Causes of the Unauthorized 122 Error

There are several potential reasons why you may receive the Unauthorized 122 error on your MyQ garage opener. Here are the most common causes:

1. Outdated App Version: You may be using an outdated version of the MyQ app that is no longer supported or compatible with the MyQ servers.
2. Expired API Token: If you’re using MyQ integrated with third-party services like Google Assistant, Alexa, or IFTTT, an expired or invalid API token could cause this error.
3. Improper Login Credentials: This error could also arise from incorrect username or password entry, leading to an authorization failure.
4. Server-Side Issues: Sometimes, MyQ servers may be experiencing downtime or technical issues, preventing the app from properly authorizing your actions.
5. Account Suspension or Ban: In rare cases, this error could be related to your account being flagged or banned due to unusual activity or security concerns.
6. Poor Internet Connectivity: A weak Wi-Fi or mobile data connection can sometimes interfere with the app’s ability to communicate with the MyQ server, leading to authorization failures.

Knowing the root cause of the error will guide you toward the correct fix, which we’ll discuss in the following section.

Step-by-Step Fixes for the myq garage opener this application is unauthorized 122

1. Update the MyQ App

If you’re using an outdated version of the MyQ app, updating it to the latest version is the first and simplest step in resolving the error.

Steps:

• Go to your app store (Google Play Store for Android or Apple App Store for iOS).
• Search for MyQ and check if there’s an available update.
• Download and install the latest version of the app.
• After updating, try logging in again to see if the error is resolved.

2. Clear Cache and Data (For Mobile Devices)

Sometimes, corrupted app data can cause authorization issues. Clearing your MyQ app’s cache and data can reset the app and potentially fix the error.

Steps for Android:

• Go to Settings > Apps > MyQ.
• Tap on Storage.
• Click Clear Cache and Clear Data.
• Reopen the app and log in again.

Steps for iPhone:

• Go to Settings > General > iPhone Storage.
• Find MyQ, tap on it, and select Offload App.
• Reinstall the app from the App Store and log in.

3. Check Your Login Credentials

Sometimes, incorrect login details might cause this error. Ensure that you are entering the correct email and password associated with your MyQ account.

Steps:

• Open the MyQ app.
• Re-enter your email address and password.
• If you’ve forgotten your password, click Forgot Password to reset it.
• Once your credentials are verified, try accessing the app again.

4. Reauthorize Third-Party Apps

If the error occurs when you’re trying to link MyQ with other apps like Google Assistant, Amazon Alexa, or IFTTT, the problem might be due to an expired API token or a failed integration. Reauthorizing the connection can often fix the issue.

Steps:

• Go to the MyQ App and navigate to Settings.
• Select the third-party service you’re trying to link (e.g., Google, Amazon).
• Click Unlink or Remove Authorization.
• Reauthorize the app by following the on-screen instructions to link your MyQ account again.

5. Restart Your Device and Router

Weak or inconsistent internet connectivity can disrupt the communication between your device and the MyQ server. A simple restart of your smartphone and Wi-Fi router might help.

Steps:

• Turn off your smartphone and Wi-Fi router.
• Wait for 30 seconds, then turn them back on.
• Reopen the MyQ app and try again.

6. Check MyQ Server Status

If MyQ servers are down or experiencing technical issues, you won’t be able to authorize any actions within the app. In such cases, you’ll need to wait for the servers to come back online.

Steps:

• Visit the Chamberlain MyQ status page or check sites like Downdetector to see if there are reported outages.
• If the servers are down, wait for MyQ to resolve the issue.

7. Contact MyQ Customer Support

If none of the above steps resolves the issue, the problem may be on the server-side, or there may be an issue with your account. Contacting MyQ customer support will help clarify whether the problem is specific to your account.

Additional Tips for Troubleshooting MyQ Issues

If you’ve followed the steps above and are still encountering the Unauthorized 122 error, here are some additional tips:

1. Check for Security Software Interference: Sometimes, firewall or antivirus software on your phone or router can block MyQ from properly functioning. Ensure that your security software is not preventing the MyQ app from connecting to the server.
2. Reinstall the MyQ App: Uninstall the MyQ app from your device and then reinstall it. This will give you a fresh start and may fix any corrupted files or settings.
3. Ensure You Have a Stable Internet Connection: Authorization errors often occur when your internet connection is weak or unstable. Make sure you have a strong and reliable connection before attempting to log in.

Frequently Asked Questions (FAQs)

1. What does the “This application is unauthorized 122” error mean?

This error indicates that the MyQ app or an action you’re trying to authorize is lacking the proper permissions or has failed to authenticate with the server.

2. Why am I seeing this error after updating the app?

Sometimes, after an update, there can be compatibility issues between your app and the server. You may need to clear cache, reauthorize third-party services, or restart your device.

3. How long does it take for MyQ servers to come back online if they’re down?

MyQ server outages are usually resolved within a few hours. You can check online tools like Downdetector to monitor the status of the service.

Conclusion

The “MyQ garage opener this application is unauthorized 122” error can be frustrating, but it’s often a simple fix involving updating the app, reauthorizing third-party services, or checking your internet connection. By following the steps outlined in this guide, you can resolve the error and continue using your MyQ garage opener with ease.

For long-term peace of mind, ensure your MyQ app is always updated, and that your login credentials are accurate. If all else fails, MyQ’s customer support is there to assist you. With the right approach, you’ll have your garage opener up and running smoothly in no time!